FAQ

Luxury rental questions, answered clearly

Find answers to the most common questions about reservations, requirements, vehicle delivery, availability, and the Shift Rental Cars experience.

Shift Rental Cars provides service in West Palm Beach and selected areas of Palm Beach County. Delivery, pickup, and vehicle availability may vary depending on the location and reservation details.
Yes. Our premium fleet is designed for clients who value comfort, presence, and a refined driving experience, whether for business travel, special occasions, weekend escapes, or premium mobility needs.
You can start your reservation request through our website by selecting the vehicle, rental dates, and preferred delivery and return times. Our team will review availability, the details of your request, and the necessary requirements before confirming the reservation. Once availability is approved, you will need to complete the required documentation, the applicable verification, the rental agreement signature, and the corresponding payment to finalize the process. As part of our premium experience, we coordinate vehicle delivery and pickup at the location you indicate, whether it is your residence, hotel, office, or dealership, within our service area. Our goal is for you to receive the vehicle in a convenient, timely manner, without having to travel to a rental office or pay extra for delivery.
To rent a vehicle with Shift Rental Cars, you must have a valid driver’s license, an accepted form of payment, and meet the age, insurance, and verification requirements applicable at the time of booking.
Yes. As part of our premium experience, Shift Rental Cars coordinates vehicle delivery and pickup at the location you indicate, whether it is your residence, hotel, office, or dealership, as long as it is within our service area. Before confirming the reservation, our team will review the address, availability, and delivery and return times to coordinate a convenient, punctual, and seamless experience. Our goal is for you to receive the vehicle where you need it, without having to travel to a rental office or pay extra for delivery within the confirmed conditions of your reservation.
Not necessarily. You may use your own auto insurance if it meets the applicable requirements for the reservation. You will also be able to review the available protection options during the booking process, including pricing and conditions. To complete the rental, valid insurance coverage will always be required.
Yes. Shift Rental Cars provides premium mobility solutions for luxury dealerships and clients who need a vehicle during service, maintenance, or repair. Our approach is designed to support a comfortable, professional experience aligned with high-level standards.